So…in a nutshell, as business owners, what this means is that we need to find ways to interact with our consumers in ways that are convenient for them while not interrupting them from what they are trying to do. To purchase a copy of your consumer credit report there are a number of contact details that you can use Equifax call (800) 9972493 write Equifax Information Service Center P.O. Morgan Chase About the Author 2005, James H.